Frequently Asked Questions

When is the right time to choose hospice care?

Most people wish they had chosen hospice care sooner. The experience can be life-changing for patients. It helps to improve the quality of their lives. When the time comes, be confident they are in safe hands. Some of the signs that it is time for hospice care for your loved one are:

  • They seem more restless and confused
  • They require frequent doctor’s visits
  • Their ability to communicate is diminished
  • They are losing weight
  • Their appetite is low
  • They sleep most of the time
  • You feel overwhelmed and stressed out constantly as a caregiver
  • It is getting harder to manage their symptoms
  • Increasing assistance required for 3 or more of the 6 Activities of Daily Living (ADLs): bathing, dressing, transferring, eating, toileting, and continence.

What makes Orange Hospice different?

Personalized and Compassionate Care: At Orange Hospice, we prioritize personalized and compassionate end-of-life care. We understand that each patient’s journey is unique, and we strive to tailor our services to meet their individual needs and preferences. Our approach ensures that patients and their families receive the support and attention they deserve during this sensitive time.

Dedicated and Loving Team: Our team is composed of compassionate individuals who are dedicated to going above and beyond for our patients and their families. We believe in treating our patients with the same level of care and respect that we would give to our own family.

Cultural Sensitivity and Specialization: While we welcome patients from all backgrounds, we specialize in serving the Korean and Asian community. We understand the unique cultural needs and preferences of these communities and strive to provide culturally sensitive care that honors their traditions and values. Our staff members are trained to be culturally conscious and respectful of diverse cultural backgrounds.

Community Engagement and Support: Orange Hospice is deeply committed to giving back to our community. We demonstrate this commitment by donating 10% of our profits to HEALOC, a non-profit organization that provides bereavement support services in Orange County.

What is Hospice Care?

Hospice care is a type of healthcare that focuses on managing the terminally ill patient’s pain and symptoms and attending to their emotional and spiritual needs at the end of life. At Orange Hospice, we provide comprehensive support to patients and their families during this challenging time, ensuring comfort and dignity at the end of our patient’s lives.

Does my insurance cover hospice care?

In general, yes. Hospice care is available both through Medicare and Medicaid. For residents of California, Medi-Cal covers the care. You can ask your insurer whether it is available under your current plan.

How fast do you respond to service requests?

Our team responds to service requests immediately. We offer patients rapid service fulfillment as soon as possible, within 24 hours. Additionally, we have registered nurses on staff to offer medical help.

Does your staff offer help after business hours?

We always have a registered nurse on-call 24/7 to answer urgent questions and make visits when necessary.

Do you provide medical supplies?

Yes, we have medical products and supplies designed to ease any discomfort your loved one has.

What services do you provide?

Our services are holistic. They include pain management, emotional and spiritual care, and assistance with daily tasks. Our focus is improving the lives of our patients.

How can I volunteer for Orange Hospice?

Volunteers are an integral part of the hospice team, providing companionship to patients, support to families, and in-office administrative assistance. To learn more about the Orange Hospice volunteer program, visit our Volunteer page, or complete a volunteer application.

What languages does your team speak?

Our diverse team can connect with you in the language you are most comfortable with, including English, Korean, Chinese, Thai, Vietnamese, Filipino, German, and Spanish.

What areas does Orange Hospice serve?

Orange Hospice proudly serves Orange, Los Angeles, and Riverside Counties in Southern California.

How do you support the families of patients?

We provide spiritual, emotional, and bereavement support to our patients’ families. We also connect them to relevant community resources. These include resources that can help them with end-of-life planning.

Are families involved in care planning?

Families and patients must be active participants in creating care plans. They help us improve the quality of life for our patients.

CONTACT US TODAY FOR COMPASSIONATE AND PROFESSIONAL CARE

To learn more about Orange Hospice, contact our team today at (714) 790-0594. We are happy to help you get compassionate, dignified, and tender care for your loved one.

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