Frequently Asked Questions

When is the right time to choose hospice care?

Most people wish they had chosen hospice care sooner. The experience can be life-changing for patients. It helps to improve the quality of their lives. When the time comes, be confident they are in safe hands. Some of the signs that it is time for hospice care for your loved one are:

  • They seem more restless and confused
  • They require frequent doctor’s visits
  • Their ability to communicate is diminished
  • They are losing weight
  • Their appetite is low
  • They sleep most of the time
  • You feel overwhelmed and stressed out constantly as a caregiver
  • It is getting harder to manage their symptoms
  • Increasing assistance required for 3 or more of the 6 Activities of Daily Living (ADLs): bathing, dressing, transferring, eating, toileting, and continence.

What makes Orange Hospice different?

Personalized and Compassionate Care: At Orange Hospice, we prioritize personalized and compassionate end-of-life care. We understand that each patient’s journey is unique, and we strive to tailor our services to meet their individual needs and preferences. Our approach ensures that patients and their families receive the support and attention they deserve during this sensitive time.

Dedicated and Loving Team: Our team is composed of compassionate individuals who are dedicated to going above and beyond for our patients and their families. We believe in treating our patients with the same level of care and respect that we would give to our own family.

Cultural Sensitivity and Specialization: While we welcome patients from all backgrounds, we specialize in serving the Korean and Asian community. We understand the unique cultural needs and preferences of these communities and strive to provide culturally sensitive care that honors their traditions and values. Our staff members are trained to be culturally conscious and respectful of diverse cultural backgrounds.

Community Engagement and Support: Orange Hospice is deeply committed to giving back to our community. We demonstrate this commitment by donating 10% of our profits to HEALOC, a non-profit organization that provides bereavement support services in Orange County.

What is Hospice Care?

Hospice care is a type of healthcare that focuses on managing the terminally ill patient’s pain and symptoms and attending to their emotional and spiritual needs at the end of life. At Orange Hospice, we provide comprehensive support to patients and their families during this challenging time, ensuring comfort and dignity at the end of our patient’s lives.

Does my insurance cover hospice care?

In general, yes. Hospice care is available both through Medicare and Medicaid. For residents of California, Medi-Cal covers the care. You can ask your insurer whether it is available under your current plan.

How fast do you respond to service requests?

Our team responds to service requests immediately. We offer patients rapid service fulfillment as soon as possible, within 24 hours. Additionally, we have registered nurses on staff to offer medical help.

Does your staff offer help after business hours?

We always have a registered nurse on-call 24/7 to answer urgent questions and make visits when necessary.

Do you provide medical supplies?

Yes, we have medical products and supplies designed to ease any discomfort your loved one has.

What services do you provide?

Our services are holistic. They include pain management, emotional and spiritual care, and assistance with daily tasks. Our focus is improving the lives of our patients.

How can I volunteer for Orange Hospice?

Volunteers are an integral part of the hospice team, providing companionship to patients, support to families, and in-office administrative assistance. To learn more about the Orange Hospice volunteer program, visit our Volunteer page, or complete a volunteer application.

What languages does your team speak?

Our diverse team can connect with you in the language you are most comfortable with, including English, Korean, Chinese, Thai, Vietnamese, Filipino, German, and Spanish.

What areas does Orange Hospice serve?

Orange Hospice proudly serves Orange, Los Angeles, and Riverside Counties in Southern California.

How do you support the families of patients?

We provide spiritual, emotional, and bereavement support to our patients’ families. We also connect them to relevant community resources. These include resources that can help them with end-of-life planning.

Are families involved in care planning?

Families and patients must be active participants in creating care plans. They help us improve the quality of life for our patients.

CONTACT US TODAY FOR COMPASSIONATE AND PROFESSIONAL CARE

To learn more about Orange Hospice, contact our team today at (714) 790-0594. We are happy to help you get compassionate, dignified, and tender care for your loved one.

See What Our Clients Are Saying About Us!

Orange Hospice
5.0
Based on 21 reviews
joeygee R.
joeygee R.
05:48 07 May 25
My mother went into hospice last month, though she left us way too soon, Her transition was a peaceful one with the assistance of Orange Hospice.The care from administration and the caring nursing staff with their utmost care and knowledge made our family feel very comfortable and informative every single day.Thank you from the bottom of our hearts to everyone that took such great care of Mom. .
Shelley Q.
Shelley Q.
20:41 06 May 25
Orange Hospice provided our family with compassionate and professional care. They made sure to provide us with medical supplies right away so we would never run out. They cared for my grandmother with attentiveness and made sure she was comfortable. The nurses and staff were very responsive and supportive to our family emotionally. They kept us informed and guided us every step of the way, which gave us comfort.
Luis C.
Luis C.
19:57 05 May 25
El servicio de Orange Hospice es incomparable. La rapides con que te contestan es impresionante pero lo que mas me gusta es que son respetuosos y tratan a las personas con tanto cuidado como si fuera familia. Gracias Orange Hospice
Glen N.
Glen N.
23:24 02 May 25
The Orange Hospice team has been taking care of my Dad and his ALS for at least four weeks now and the care has been incredibly timely and very effective. Everyone on the team is effective and has been fantastic to work with. I would highly recommend Orange Hospice.
Sung P.
Sung P.
16:20 01 May 25
"Exceptional Care and Compassionate Support!"Our family recently experienced the incredible support of Orange Hospice, and we couldn't be more grateful. From the very beginning, we were met with warmth, empathy, and professionalism. The entire team went above and beyond to ensure that our loved one was comfortable and cared for with the utmost dignity.The nurses and care coordinators were always attentive, answering all our questions and providing updates with kindness and patience. They made sure not only that our family member was at ease but also that we, as a family, felt supported throughout the entire process.What stood out the most was the genuine compassion of the staff. They didn't just treat it as a job; they truly cared about our loved one's comfort and our family's well-being. The level of personalized care and emotional support we received was beyond our expectations.If you're looking for a hospice service that truly cares, I highly recommend Orange Hospice. They made a difficult time so much more bearable for our family, and for that, we are deeply thankful.
Stan W.
Stan W.
02:45 01 May 25
Professional, caring the OC Hospice has a full program that makes these difficult times seem like you are not alone. Thanks to them!
Young Sook C.
Young Sook C.
20:34 29 Apr 25
저희 어머니가 오렌지 호스피스에 도움을 받았습니다. 어머니를 돌봐주신 간호원 한분 한분이 얼마나 정성으로 어머니를 돌봐주시던지 너무 감사했습니다.환자를 대하는 태도가 의무가 아닌 마음을 다해 아픔이 없는지 불편한 것은 없는지 너무 세세하게 친절하게 섬겨주셨습니다.또한 다른 필요들도 메니져와 바로 연락이 되어서 무엇이든지 공급을 원할하개 해 주셔서 불편함이 전혀 없었습니다..오렌지 호스피스에 진심으로 감사드립니다.
Philip Seung Pil S.
Philip Seung Pil S.
19:35 29 Apr 25
All the staff were nice answering all the questions that we had regardless how many times we called. They went over the process multiple times until we are fully comfortable. They also collaborated with Woodbridge Pharmacy to expedite the medication delivery services. I highly recommend to everyone who are considering hospice care for their loving ones. This would be the last place for my loved to spend time. Thank you!
Raymond T.
Raymond T.
19:28 07 Mar 25
I have been working with Orange hospice for some time now. My residents and families are very satisfied with the care they’re receiving. I personally observed their team effort making my clients comfortable, improving each individuals quality of life and preserving their dignity. Thanks to the friendly staff who are always warm, and professional willing to lend a hand when someone is in need.
Marlene L.
Marlene L.
01:22 13 Feb 25
Quiero expresar mi más profundo gracias a Orange Hospice por dar los mejores cuidados a mi abuelita durante sus últimas semanas. Desde el momento q ellos nos brindaron sus servicios estaba claro q querían garantizar la comodidad y dignidad de mi abuelita. Todo el equipo fue muy amables y profesionales y se nota la compasión q cada uno tiene. Las enfermeras eran muy atentas y cariñosas y siempre iban más allá para asegurarse q mi abuelita se sintiera lo más cómoda posible. El equipo también nos apoyó emocionalmente, y ofrecieron consuelo y orientación a cada paso. Gracias a ellos pudo morir en paz rodeada de amor y familia y en su propio hogar. Mi familia y yo siempre estaremos agradecidos por su atención y el apoyo q recibimos. Nuevamente muchas gracias Orange Hospice.
dayae
dayae
00:21 18 Dec 24
The team at Orange Hospice provided exceptional, professional care and support for my grandmother. Their reliability and attentiveness gave us reassurance through a difficult time, always making sure my grandma was comfortable and well-cared for. They were immediately available if my grandma needed anything, from medical supplies to in-person care.Everyone on the staff is kind and supportive, and you can tell they are all truly committed to their work. Our family is deeply grateful for the entire team at Orange Hospice and we couldn't recommend them enough to others who need hospice services.
Brian J.
Brian J.
20:09 04 Dec 24
예상보다는 짧았던 3주였지만 최대한 통증 없이 잘 보살펴 주신 호스피스 선생님들, 자원봉사자분들께 깊은 감사드립니다.자원봉사자, 닥터, 간호사님 외 모든 스탭분들의 따뜻한 마음과 세심한 배려를 짧은 시간에도 충분히 느낄 수 있었습니다.그리고 저희가족들에게 해주신 따뜻한 말들 덕분에 모두 마음을 추스리고 가시는 길 잘 보내드릴 수 있었다고 합니다.또한 환자를 대함에 있어 병을 해결하고자 하는 목적의식이 강했습니다. 하지만 말기 암 환자의 가족으로서 짧게나마 지내보고, 또 의료진, 자원봉사자분들을 뵈면서 환자나 보호자에게 따뜻하게 말 한마디 건네는 것과, 마음을 쓰는 것이 치료 못지않게 중요하다는 것을 느꼈습니다.다시 한 번, 편안히 떠나실 수 있도록 도와주신 오랜지호스피스 모든 분들께 진심으로 감사의 마음을 전하며, 그 헌신적인 노력에 항상 응원과 존경을 보냅니다.
Weldon C.
Weldon C.
20:28 18 Nov 24
The caregivers that assisted our family were always professional, and compassionate! This enabled my family member to live in our family home, witch kept his Independence and personal identity intact which meant a lot to him thank you thank you all
I've worked as a nurse for quite some time, and I'm a passionate home care nurse. I've worked for many different home health and hospice agencies, and one of my favorite agencies to work with is Orange Hospice. I truly admire their philosophy of reaching out to the community and listening to what people say about what they want for their care. Moreover, they do put their patients as a top priority, and I see the difference that they are making in other people's lives. I'm glad to have found a good agency to introduce to people who need hospice services.
sook C.
sook C.
22:30 12 Nov 24
I really liked Orange Hospice's services. My mother was well cared for by the staff, they were all very caring and compassionate to my mother and my family. Thank you so much especially to Natt and the rest of the team for the loving care you gave to my family.
Darlene F.
Darlene F.
18:48 08 Nov 24
I positive .my Aunt would have never received the level of care that Orange Hospice has provided. I only need to text Nat and literally within hours I have whatever meds, weekly texts from.the urses in detail listing all her vitals, her conversation , her well.being alert etc. I.consider myself and our family extremely fortunate to.have been provided this level of care. Believe I have heard horror stories from my friends concerning their loved ones. My Aunt just celebrated her 96th birthday omOctober 18th. That would not have been possible withoutOrange Hospice. A shout out to Kathy for her detsiled weekly assessments . You have definitely extended her life. Thanks to all of you
Walker P.
Walker P.
05:14 08 Nov 24
This is an excellent hospice company. As a DON at one of the leading Skilled Nursing Facilities in the Orange County area I would 100 percent recommend this company. Always professional and on point. All nursing services are on point.
Nam P.
Nam P.
15:54 30 Oct 24
I can't express enough gratitude for the compassionate care my loved one received at Orange Hospice. The staff were incredibly attentive, providing not just medical support, but also emotional comfort during a very challenging time.Thank you
Maurice L.
Maurice L.
00:14 23 Oct 24
Orange Hospice delivered exceptional service that truly exceeded our expectations. We are immensely grateful for their unwavering support during a difficult time. Their team was consistently available whenever we needed assistance, ensuring that our family member received the highest level of care. We were particularly impressed by their compassionate approach and extensive knowledge, which provided us with comfort and confidence throughout the entire process. Thank you, Orange Hospice, for your remarkable dedication and support.
Sydney P.
Sydney P.
23:24 22 Oct 24
Orange Hospice was a true blessing for our family as they cared for my grandmother with such tenderness and respect. The staff was attentive, patient, and always went above and beyond to ensure she was comfortable and well-cared for. They also provided emotional support for our family during a very difficult time. The compassion and professionalism they showed made a huge difference, and we are forever grateful for their kindness. We couldn’t recommend Orange Hospice enough for anyone needing hospice care.
Maile F.
Maile F.
16:32 27 Aug 24
I am deeply grateful for the Orange Hospice team. The staff consistently went above and beyond to provide our whole family with comfort and care when we needed it most. The warm and compassionate environment offered our family much needed support during a difficult time and we will always be grateful for everything they did to help us during this time.
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Weldon C.
Weldon C.
20:28 18 Nov 24
The caregivers that assisted our family were always professional, and compassionate! This enabled my family member to live in our family home, witch kept his Independence and personal identity intact which meant a lot to him thank you thank you all
My Nurse Concierge Nursing S.
My Nurse Concierge Nursing S.
05:07 15 Nov 24
I've worked as a nurse for quite some time, and I'm a passionate home care nurse. I've worked for many different home health and hospice agencies, and one of my favorite agencies to work with is Orange Hospice. I truly admire their philosophy of reaching out to the community and listening to what people say about what they want for their care. Moreover, they do put their patients as a top priority, and I see the difference that they are making in other people's lives. I'm glad to have found a good agency to introduce to people who need hospice services.
Weldon C.
Weldon C.
18:07 14 Nov 24
The caregivers that assisted our family were always professional, and compassionate! This enabled my family member to live in our family home, witch kept his Independence and personal identity intact which meant a lot to him thank you thank you all
Sung P.
Sung P.
05:25 14 Nov 24
"Exceptional Care and Compassionate Support!"Our family recently experienced the incredible support of Orange Hospice, and we couldn't be more grateful. From the very beginning, we were met with warmth, empathy, and professionalism. The entire team went above and beyond to ensure that our loved one was comfortable and cared for with the utmost dignity.The nurses and care coordinators were always attentive, answering all our questions and providing updates with kindness and patience. They made sure not only that our family member was at ease but also that we, as a family, felt supported throughout the entire process.What stood out the most was the genuine compassion of the staff. They didn't just treat it as a job; they truly cared about our loved one's comfort and our family's well-being. The level of personalized care and emotional support we received was beyond our expectations.If you're looking for a hospice service that truly cares, I highly recommend Orange Hospice. They made a difficult time so much more bearable for our family, and for that, we are deeply thankful.
Weldon C.
Weldon C.
22:03 13 Nov 24
The caregivers that assisted our family were always professional, and compassionate! This enabled my family member to live in our family home, witch kept his Independence and personal identity intact which meant a lot to him thank you thank you all
sook C.
sook C.
22:30 12 Nov 24
I really liked Orange Hospice's services. My mother was well cared for by the staff, they were all very caring and compassionate to my mother and my family. Thank you so much especially to Natt and the rest of the team for the loving care you gave to my family.
Darlene F.
Darlene F.
18:48 08 Nov 24
I positive .my Aunt would have never received the level of care that Orange Hospice has provided. I only need to text Nat and literally within hours I have whatever meds, weekly texts from.the urses in detail listing all her vitals, her conversation , her well.being alert etc. I.consider myself and our family extremely fortunate to.have been provided this level of care. Believe I have heard horror stories from my friends concerning their loved ones. My Aunt just celebrated her 96th birthday omOctober 18th. That would not have been possible withoutOrange Hospice. A shout out to Kathy for her detsiled weekly assessments . You have definitely extended her life. Thanks to all of you
Walker P.
Walker P.
05:14 08 Nov 24
This is an excellent hospice company. As a DON at one of the leading Skilled Nursing Facilities in the Orange County area I would 100 percent recommend this company. Always professional and on point. All nursing services are on point.
Nam P.
Nam P.
15:54 30 Oct 24
I can't express enough gratitude for the compassionate care my loved one received at Orange Hospice. The staff were incredibly attentive, providing not just medical support, but also emotional comfort during a very challenging time.Thank you
Maurice L.
Maurice L.
00:14 23 Oct 24
Orange Hospice delivered exceptional service that truly exceeded our expectations. We are immensely grateful for their unwavering support during a difficult time. Their team was consistently available whenever we needed assistance, ensuring that our family member received the highest level of care. We were particularly impressed by their compassionate approach and extensive knowledge, which provided us with comfort and confidence throughout the entire process. Thank you, Orange Hospice, for your remarkable dedication and support.
Sydney P.
Sydney P.
23:24 22 Oct 24
Orange Hospice was a true blessing for our family as they cared for my grandmother with such tenderness and respect. The staff was attentive, patient, and always went above and beyond to ensure she was comfortable and well-cared for. They also provided emotional support for our family during a very difficult time. The compassion and professionalism they showed made a huge difference, and we are forever grateful for their kindness. We couldn’t recommend Orange Hospice enough for anyone needing hospice care.
Maile F.
Maile F.
16:32 27 Aug 24
I am deeply grateful for the Orange Hospice team. The staff consistently went above and beyond to provide our whole family with comfort and care when we needed it most. The warm and compassionate environment offered our family much needed support during a difficult time and we will always be grateful for everything they did to help us during this time.
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