Frequently Asked Questions

What makes Orange Hospice different?

Personalized and Compassionate Care: At Orange Hospice, we prioritize personalized and compassionate end-of-life care. We understand that each patient’s journey is unique, and we strive to tailor our services to meet their individual needs and preferences. Our approach ensures that patients and their families receive the support and attention they deserve during this sensitive time.

Above and Beyond: We provide exceptional service to all patients we serve. We believe in treating our patients with the same level of care and respect that we would give to our own family. For example, we assist with care facility placement, aid caregivers with volunteer support, send extra medical supplies when needed, and go the extra mile to ensure comfort and well-being.

Special Programs: Apart from the extensive physical, emotional, and spiritual care services provided by Orange Hospice’s care team, we also offer unique programs designed to bring comfort and connection in meaningful ways.

  • Hugs for Hospice eases the burdens of daily life for patients and families, ensuring more time can be spent together making meaningful memories.
  • Pamper Program brings a touch of beauty, dignity, and normalcy to patients, offering gentle services that foster human connection and emotional well-being.
  • Paw-sitive Visits brings certified therapy animals to visit patients, providing comfort, joy, and companionship.
  • Healing Concerts brings the power of live music directly to patients and their families, offering comfort and peace through live group or private performances.
  • Crafts of Comfort offers handmade creations from our caring volunteers to brighten a patient’s day and remind families that they are surrounded by love and support.

Cultural Diversity: While we welcome patients from all backgrounds, we specialize in serving the Korean and Spanish communities. We understand the unique cultural needs and preferences of these communities and strive to provide culturally sensitive care that honors their traditions and values.

Some services are also available in Chinese/Mandarin, and Thai.

Dependability: Our policy states that any patient in need will be seen when they call, and any missed calls will be returned in no more than 15 minutes - no matter the time of day! You will never hear an answering service or AI voice agent when calling Orange Hospice. Our patients can depend on us to be there when they need us the most.

Community Engagement and Support: Orange Hospice is deeply committed to giving back to our community. That is why we donated 10% of our profits to HEAL OC, our non-profit branch dedicated to providing aid to lower-income hospice patients and families in need of additional support.

How do you qualify for hospice care?

To qualify for hospice care, a physician must certify that the patient has a life-limiting illness with a life expectancy of six months or less if the illness runs its normal course. Patients should also be seeking comfort-focused care rather than curative treatment. Our team can guide families through the eligibility process and answer any questions.

When is it time for hospice?

Most people wish they had chosen hospice care sooner. The experience can be life-changing for patients. It helps to improve the quality of their lives. When the time comes, be confident they are in safe hands. Some of the signs that it is time for hospice care for your loved one are:

  • They seem more restless and confused
  • They require frequent doctor’s visits
  • Their ability to communicate is diminished
  • They are losing weight
  • Their appetite is low
  • They sleep most of the time
  • It is getting harder to manage their symptoms
  • Increasing assistance required for 3 or more of the 6 Activities of Daily Living (ADLs): bathing, dressing, transferring, eating, toileting, and continence.
  • They are experiencing more falls with injuries
  • Their medical condition is worsening despite treatment.
  • Their doctor said the illness is incurable and that treatments aren’t slowing down the disease.
  • They are experiencing side effects from treatments that outweigh the benefits.
  • Choosing Hospice Care: A Comprehensive Guide by Orange Hospice

What is the difference between palliative care and hospice care?

Palliative care is specialized medical care for people living with serious illnesses at any stage. It focuses on managing symptoms and improving quality of life while patients may still receive curative treatment.

Hospice care is a form of palliative care for patients with a life expectancy of six months or less who are no longer seeking curative treatment. Hospice provides medical, emotional, and spiritual support for both patients and families, ensuring comfort and dignity at the end of life.

What is covered under hospice?

List medical supplies, durable medical equipment, prescription medication related to treating pain and symptoms of their terminal illness, visits and services from the hospice care team, 4 levels of hospice care, physical/occupation/speech therapy for pain and symptoms if medically necessary. Can link to Medicare Hospice Benefit booklet

What languages does your team speak?

Our team is multilingual and can connect with patients and families in English, Korean, Spanish, Mandarin, and Thai, along with other languages when possible. This allows us to provide care that is both accessible and culturally sensitive.

What areas does Orange Hospice serve?

We proudly serve Orange, Los Angeles, and Riverside Counties in Southern California.

Does insurance cover hospice care?

Yes, hospice care is fully covered by Medicare, Medi-Cal, and most major insurance providers. You can ask your insurer whether it is available under your current plan.

Do you offer 24/7 care?

We always have a registered nurse on-call 24/7 to provide support over the phone or make visits at bedside when needed.

CONTACT US TODAY FOR COMPASSIONATE AND PROFESSIONAL CARE

To learn more about Orange Hospice, contact our team today at (714) 790-0594. We are happy to help you get compassionate, dignified, and tender care for your loved one.

Client Testimonials

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